A Clear Path to Fingerprint Advantage

Fingerprint Results discontinuing the use of Symantec for security codes during login effective August 2, 2021

First Advantage is discontinuing to use Symantec/Verisign when logging into the Fingerprint Results website and switching to DUO. DUO generates a security code like the Symantec cards or VIP Access app you have been using. The DUO app requires a smartphone or tablet and a quick setup. Watch for an email from DUO Security that includes a link that will guide you through the setup process.

Please direct any questions to Fingerprint Customer Support at 877-491-1752 or electronicfingerprint.support@fadv.com.

If you are currently using dial-in services for Fingerprint channeling, you will need to update to a modern IP VPN. To get started, please email ElectronicFingerprint.Support@fadv.com Support.



Security Code:
Attn: EFPS Scanning
11800 Exit 5 Parkway, Suite 120
Fishers, IN 46037